Useful Stock Phrases for Business Emails
1 When you’re initiating email contact with someone new
Very formal
“Might I take a moment of your time…” (to begin the email)
“Please may I introduce myself…” (to begin the email)
“Many thanks again for your time.” (to end the email)
More informal/friendly
“I’m just emailing to ask…” (to begin the email)
“I’m a friend of Bob’s…” (to begin the email)
“Just let me know if you have any questions.” (to end the email)
“Drop me an email, or give me a ring, if you want any more information.” (to end the email)
2 When you’ve answered someone’s question(s)
Very formal
“I trust the above resolves your queries. Should you have any further questions, please do not hesitate to contact me.”
More informal/friendly
“I know that’s a lot to take in, so let me know if anything I’ve said doesn’t make sense.”
“Hope the above helps, but email again if you’re still having any difficulties.”
3 When you’re asking the recipient to take some action
Very formal
“I would appreciate your help in this matter.”
More informal/friendly
“Could you look into this?”
“Would you mind checking it out for me?”
“Thanks in advance.”
“Can you get back to me once you’ve had a chance to investigate?”
“I’d love to hear your advice on this one.”
4 When you need a response (but not necessarily any action taking)
Very formal
“I await a response at your earliest convenience.”
More informal/friendly
“Can you drop me a quick word so I know you’ve received this?”
“Look forward to hearing from you.”
5 When you’ve heard nothing back and want to chase up a reply
Very formal
“In reference to my email of June 20th …”
More informal/friendly
“Just wondered if you got my email (June 20th)?”
“When you get a moment, could you drop me a line about my last email?”
January 29, 2018
