Useful Telephone Phrases

Making Contact:
Hello/ Good morning/ Good afternoon

This is Martin Smith………

Could I speak to………..

I’m trying to contact…………

Giving more information:

I’m calling from Lloyds Bank London, I’d like to speak to Ms Fallow…..

I’m calling on behalf of Mr Johnson…..


Taking a call:

Martin Smith speaking, (how can I help you?)

Asking for a name or information:

Who’s calling,

Where are you calling from?

Asking the caller to wait:

Could you hold on please.

Hold the line please.

Just a moment.

Connecting:

Thanks for holding, I’ll put you through.



Giving negative information:

I’m afraid the line’s busy

I’m afraid she’s in a meeting/out of the office

I think you’ve got the wrong number

Telephone problems:


I’m sorry, I don’t understand. Could you say that again, please?

I’m sorry, I can’t hear you very well.

Could you speak up a little, please?

I’ve tried to get through several times but it’s always engaged.

Could you spell that, please?

I’m sorry could you speak a little more slowly, please

Taking a message:

Can I take a message?

Would you like to leave a message?

Can I give her a message?

I’ll tell Mr Smith you called.

I’ll ask her to call you as soon as possible

26 Ocak 2018
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25 $
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Martin Leggett

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25 $
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Flag
İngilizce
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Birleşik Krallık
time
439
Konuşur:
İngilizce
Ana Dil
,
İspanyolca
C1
,
İsveççe
C1
,
Fransızca
B1
,
Almanca
A2
Hi I'm Martins My Speciality Is IELTS Both General & Academic IELTS I have also been a Cambridge Examiner in Sweden. KET - elementary level (A2) PET - intermediate level (B1) First Certificate - upper intermediate level (B2) CAE - advanced level (C1) CPE - proficient level (C2) Linguaskill - all levels. I'll help you get those extra marks that lead to a Higher Grade. All students can pass as long as you do your Homework. If you're not sure what Exam you should do I'll be able to guide you & help you before you make your decision. Good Luck And Enjoy Your Exam
Flag
İngilizce
globe
Birleşik Krallık
time
439
Konuşur:
İngilizce
Ana Dil
,
İspanyolca
C1
,
İsveççe
C1
,
Fransızca
B1
,
Almanca
A2
Hi I'm Martins My Speciality Is IELTS Both General & Academic IELTS I have also been a Cambridge Examiner in Sweden. KET - elementary level (A2) PET - intermediate level (B1) First Certificate - upper intermediate level (B2) CAE - advanced level (C1) CPE - proficient level (C2) Linguaskill - all levels. I'll help you get those extra marks that lead to a Higher Grade. All students can pass as long as you do your Homework. If you're not sure what Exam you should do I'll be able to guide you & help you before you make your decision. Good Luck And Enjoy Your Exam
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