Inglese
The English language learner may be anxiously surprised that the English language has many dialects,...
Β 2 minuti
7 anni fa
2 mesi fa β’ Commenti: 0
Marie
4.9
Stati Uniti d'Americaβ’
9:02 AM (GMT-06:00)
Inglese
1.173
13.069
Inglese
1.173
13.069
Parla
Inglese
Madrelingua
,Francese
A1
Su di me
I do not teach beginner level English. I teach children, students in middle school and general or business English to adults.
You'll speak to anyone with confidence in English. Tell your friends.
----------------------------------
Have you seen my YouTube Channel? https://www.youtube.com/channel/UC-9ezVWh5E5eqLwl8mMeBgA
Over 13,000 English lessons taught and a consistent 5-star rating! Business English, English for Middle School and High School Success, Academic English, Conversational English, English for Travel, Accent Modification, Pronunciation. Learn methods to increase your fluency and accuracy.
Verbling:
https://www.verbling.com/discussions?page=0&sort=created&tab=myTeachers
--------------------------------------
English Tutoring for Academic Success.
Reference: https://docs.google.com/document/d/1aoceRZ1Gyv0EHVM4qGDxt_3z7H6iI2oA0NZNjp8pkBA/edit
Are you a middle school student struggling with English in science or social studies? An English tutor can help you bridge the language gap and excel in your content classes.
How can an English tutor help?
Identify your specific challenges: We'll work together to pinpoint where you're struggling, whether it's vocabulary, reading comprehension, or writing essays.
Build essential vocabulary: Learn the key terms and phrases you need to understand and express complex concepts.
Master academic writing: Improve your ability to write clear, well-structured essays and reports.
Develop critical thinking: Learn to analyze texts, evaluate arguments, and draw informed conclusions.
Practice effective communication: Enhance your speaking and listening skills to participate confidently in class discussions and presentations.
Together, we can:
Break down complex texts into manageable chunks.
Use visual aids to make abstract concepts easier to understand.
Practice with real-world examples from your content classes.
Provide personalized support tailored to your learning style and goals.
Ready to start your journey to academic success? Contact me today to schedule a consultation.
------------------------------------
Example Grade 8 or 9 Middle School Student Tutoring Course:
Mastering English in Science and Social Studies
Session 1: Cultural Connections and Language Learning
Explore the power of cultural connections: Discuss how cultural backgrounds can enhance understanding in English, Science, and Social Studies.
Create visual stories: Use AI-generated imagery to connect Science concepts (e.g., ecosystems) to students' cultural experiences.
Share personal narratives: Encourage students to share their cultural stories and link them to relevant Social Studies topics.
Session 2: Building a Strong Vocabulary Base
Introduce essential terms: Present key vocabulary for challenging units like "Ecosystems" and "Government Structures."
Collaborate and create: Use Google Documents to build shared vocabulary lists with definitions, translations, and examples.
Practice and reinforce: Conduct quizzes and assignments using scaffolding techniques to solidify understanding.
Session 3: Cracking the Code of Complex Texts
Break down barriers: Divide complex scientific texts into manageable sections using graphic organizers and sentence frames.
Annotate and analyze: Guide students in annotating Science texts, identifying key concepts like biodiversity and chemical equations.
Discuss precision: Emphasize the importance of accurate language in describing scientific processes.
Session 4: Engaging with Social Studies Texts
Analyze primary sources: Examine historical documents or texts related to complex Social Studies topics.
Scaffold for comprehension: Use guided questions and pre-taught vocabulary to support understanding.
Visualize history: Utilize AI-generated imagery to bring historical events or government systems to life.
Session 5: Bridging Language and Content in Science
Hands-on learning: Conduct experiments or simulations that require precise academic language.
Write with precision: Guide students in creating reports that accurately use scientific terminology.
Provide feedback: Offer constructive feedback on students' writing to improve clarity and language use.
Session 6: Crafting Effective Social Studies Essays
Structure your writing: Provide a step-by-step guide on writing Social Studies essays, emphasizing thesis statements, arguments, and conclusions.
Draft and revise: Have students write essays on challenging topics, offering feedback and revision opportunities.
Use visual evidence: Incorporate timelines or infographics to support arguments with data.
Session 7: Collaborate and Learn Together
Projects: Assign projects related to Science and Social Studies topics (e.g., impact of government policies on ecosystems).
Role-playing: Simulate historical events or government debates to encourage vocabulary use.
Real-time collaboration: Use Google Documents for collaborative work and peer feedback.
Session 8: Continuous Assessment and Growth
Regular assessments: Conduct quizzes and assignments to evaluate understanding of challenging content.
Personalized feedback: Provide individualized feedback on both language and content comprehension using Google Documents.
Create action plans: Develop personalized plans for students to focus on areas of improvement.
Session 9: Partnering with Parents for Success
Involve parents: Develop strategies for parents to support their child's learning at home.
Provide resources: Offer resources and guides to help parents assist with Science and Social Studies.
Virtual meetings: Organize online meetings to discuss student progress and collaborate on improvement strategies.
Session 10: Reflect and Plan for the Future
Self-reflection: Guide students in reflecting on their learning journey and growth in understanding complex concepts.
Review progress: Evaluate overall progress based on assessments and feedback.
Set future goals: Establish goals for the next stage of learning and involve parents in the planning process.
Additional Considerations:
Language support: Provide glossaries, translations, and multilingual resources.
Visual aids: Use diagrams, charts, and images to explain complex concepts.
Interactive activities: Incorporate hands-on learning and group work for practice and collaboration.
============================
Why Companies Want Employees to Improve Your Business English:
1. Case Study: Banking Sector Business English Training for Japanese Employees
Overview: A Japanese multinational bank wanted to enhance its employees' English communication skills for international client interactions.
Challenges:
Employees struggled with professional jargon, particularly finance-related terminology.
They had difficulty expressing ideas confidently and concisely.
Cultural differences affected directness in communication.
2. Case Study: Business English for Marketing Professionals in Spain
Overview: A tech firm in Spain wanted to prepare its marketing team to pitch to English-speaking clients and manage international social media campaigns.
Challenges:
Many employees had intermediate English but struggled with fluency and informal tone required for marketing.
They also faced issues using idiomatic expressions or slang common in advertising.
3. Case Study: English Communication Skills for IT Consultants in India
Overview: An Indian IT firm sought to improve its consultants' business communication for project management with American clients.
Challenges:
Consultants had strong technical skills but lacked clarity and conciseness when discussing project updates.
Accent and pronunciation issues sometimes led to misunderstandings in virtual meetings.
4. Case Study: Improving Conversational Business English in a Chinese Pharmaceutical Company
Overview: A pharmaceutical company in China aimed to build conversational skills for employees to handle informal networking and small talk during international conferences.
Challenges:
Employees found it hard to switch from formal to informal English.
They struggled to engage in networking conversations confidently.
5. Case Study: Business English for Customer Support in the Hospitality Industry in Mexico
Overview: A luxury hotel chain in Mexico wanted its customer support team to manage complaints and feedback from English-speaking guests more effectively.
Challenges:
Agents struggled with language that appropriately balanced professionalism with empathy.
Limited exposure to English idioms used by customers often caused misunderstandings.
================
English for Work Training: A 10-Hour Curriculum
Note: This curriculum can be adapted to fit the specific needs and goals of your organization. We use interactive activities, case studies, and role-playing exercises to enhance learning and engagement.
Session 1: Foundations of Business English
Module 1: Introduction to Business English
Importance of English in the global workplace
Key components of effective business communication
Module 2: Essential Business Vocabulary
Common business terms and phrases
Industry-specific vocabulary (if applicable)
Session 2: Effective Communication Skills
Module 1: Active Listening
Techniques for understanding and responding to others
Module 2: Clear and Concise Communication
Structuring your thoughts and expressing ideas clearly
Module 3: Non-Verbal Communication
Body language, tone of voice, and their impact on communication
Session 3: Written Business Communication
Module 1: Email Etiquette
Proper formatting, tone, and subject lines
Module 2: Business Letters and Reports
Structure, style, and content
Module 3: Memo Writing
Purpose and format of internal memos
Session 4: Presentations and Public Speaking
Module 1: Overcoming Stage Fright
Tips for managing anxiety and building confidence
Module 2: Structuring Effective Presentations
Introduction, body, and conclusion
Module 3: Delivering Engaging Presentations
Voice, gestures, and visual aids
Session 5: Meetings and Negotiations
Module 1: Active Participation in Meetings
Contributing effectively and respectfully
Module 2: Negotiation Skills
Strategies for reaching agreements and resolving conflicts
Module 3: Cultural Considerations in Meetings
Understanding cultural differences and adapting communication styles
Session 6: Telephone and Video Conferencing
Module 1: Effective Phone Etiquette
Greeting, introducing yourself, and ending calls
Module 2: Video Conferencing Best Practices
Technical setup, camera angles, and online etiquette
Session 7: Business Writing Styles
Module 1: Formal and Informal Writing
Understanding appropriate styles for different contexts
Module 2: Email and Letter Formats
Correct layout and conventions
Module 3: Proofreading and Editing
Identifying and correcting errors
Session 8: Cultural Sensitivity in Business
Module 1: Understanding Cultural Differences
Values, beliefs, and customs in various cultures
Module 2: Adapting Communication Styles
Respecting cultural norms and avoiding misunderstandings
Session 9: Business English for Specific Industries
Tailored content based on the company's industry
Examples: Finance, technology, healthcare, etc.
Session 10: Review and Assessment
Recap of key concepts and skills
Practice exercises and assessments
Feedback and recommendations for continued improvement
-------------------------------------------------
IELTS, TOEFL: To get higher scores on English tests, using idioms are vital.
https://www.youtube.com/watch?v=U8NwuP6vGWc&list=PLpt_MZNMJGr4-54cbHfa9T0UHc4y87NCK
I can help you to upgrade your speaking skills for both exams:
--------------------------------------------------
MY BOOKS ON ENGLISH IDIOMS
Read 1st 3 chapters for free
https://mybook.to/englishidiomsmarketing
https://mybook.to/englishidiomsIT_kindle
Coffee cup with English IDIOMS
https://www.gearbubble.com/gbstore/englishidioms
PAPERBACK
https://mybook.to/EnglishIdiomsforIT
You can LOOK INSIDE and read for free 3 chapters of my ebook on Advanced Idioms for Business Professionals - to get background meaning of English idioms, realistic conversations with idioms, audio, images, so you can practice.
https://tinyurl.com/learnaboutidioms
https://tinyurl.com/businessenglisherrors
https://mybook.to/englishidiomsmarketing
https://mybook.to/EnglishIdiomsforIT
https://mybook.to/englishidiomsIT_kindle
FREE eBook for Native Spanish Speakers - Esential English Idioms for Job Interviews https://youtu.be/Ja2kDr239h8
------------
My profile:
https://www.linkedin.com/in/marierichards
------------
EVIDENCE OF MY WRITING SKILLS
https://tinyurl.com/TESOL-Methods
https://tinyurl.com/GRE-Analytical-Writing
https://tinyurl.com/JapanesePresentationsforUSA
https://tamucommerce.voicethread.com/share/8012332/
http://globalbusinessenglish.blogspot.com/
https://tinyurl.com/Telephone-Communication
https://www.linkedin.com/in/marierichards
https://tinyurl.com/MariesVideos
https://commonenglishidioms.com/
==================================
My accent is clear and easy to understand.
Keywords: writing, child, legal, law, medicine, medical, interview, preparation, tests, university, business, engineer, computer science, job interview, curriculum, plan, middle school student, teenager, technology, project management, human resources, professor, school, IT, SAT, TOEFL, IELTS, CAE, English Language Arts Standards Grade 6, Grade 7, Grade 8, Grade 9.
YOUTUBE PRONUNCIATION VIDEOS - INTERMEDIATE AND ADVANCED
Improve English pronunciation. Business and General English
https://www.youtube.com/watch?v=dCk6bcwOZ9s
https://www.youtube.com/watch?v=FZ1smOuHJIQ
https://www.youtube.com/watch?v=oNku5c9SzPc
https://www.youtube.com/watch?v=l5TE76w4YKA
https://www.youtube.com/watch?v=tw25CM1MXlU
ENVIRONMENTAL, SOCIAL AND GOVERNANCE STATEMENT:
I live in an environmentally responsible way by recycling 100% of my food wastes and recycling rainwater.
----------
STUDENTS' COMMENTS
Marie is an excellent teacher and I appreciate her breadth of knowledge. She is a highly educated woman who can hold thoughtful conversations on any topic. Her intelligence and teaching skills make her the ideal instructor for advanced executive-level students.
- Student from Chile
--------------
Hey, I hope you enjoy your time off with your family. I just wanted to let you know that I am missing our classes together. You are more than just a teacher. Thank you for all the guidance you provided me throughout the years.
-Sudent from Israel
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Thank you Marie ! I'm very lucky to have you!
-Student from France
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I cannot wait to talk to you!
Thank you very much Marie. I do appreciate your mental coaching!
-Student from Japan
------------
Hello Marie, I have a piece of good news to share with you!!!
I just got my first MS offer from Cornell Tech, my dream school!!!
I still can not believe it now.
And thank you for helping me with the application document, I won't get AD without your assistance.
I am soooo grateful that I met you on Verbling, and you did help me a lot!!!
-----Student from PRC
-----------------
Student with whom I worked to develop the graduate admission personal statement:
Have been accepted by the medical school at NYU, Marie! I have to start preparing to move to the United States!
---Student from Japan
-----------------------
At the other hand, I have good news: I am glad to be elected as the "P_______g and R________g Officer" . I successfully passed the public interview session. Thanks to my professor Marie! I successfully used the SPAR technic and story telling.
- Student from Niger
-------------------
The best teacher ever!
- Student from Chile wrote a review
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After interview preparation:
Offer on my table π
Thk for your collaboration
- Business Student from Spain
---------------
I take this opportunity to thank your for your support, attention and care. You have a gift to empower your students ! Take care.
--Business Student from France
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I have just been invited to a seminar next Monday where I will have to give a presentation in front of many CEOs and of my boss's boss !! I'm a bit scared but I'm also excited ! I think it's a good challenge and I really need your help this week-end to prepare it if it's ok with you
- Business Student from Portugal
--------------
Hi Marie, I hope you are doing well during the pandemic. As I have graduated from high school and step into another phase of my life, I would like to express my appreciation to you for all the years of teaching. I hope you can continue to enjoy a job that makes you happy and inspire more people on the road to mastering English.
-Student from China:
----------
Hi Marie, thank you for your great help with my interview. I think I did a great job yesterday. Actually, they changed to speak Chinese in the middle way of the interview, but the questions that we practiced and prepared were still helpful. They may have the second-round interview 1 month later. If I finally get this editor job, I will let you know. Marie, you are the best! Thank you again, I wish you all the best. Please stay safe, healthy and happy everyday:)
(2nd message:
Hey Marie. I got the position! Many thanks! )
-------
Thank you
You are best tutor
- Business Student from Russia
................
First of all, I would like to thank you very much for the dedication of last year.
The test was very objective on foreign trade. The English question was comprehensive in explaining an export process, I do have to that our classes have helped me a lot! I used many terms and felt safe.
I skipped many positions and got to 21st place. Since there were few vacancies, I did not passed . But last week they called me and I got my dream job!
I apologize for my late return, but should know that your work was essential for my achievement!
- Business Student from Brazil.
----------------
I have been putting a 5 star after every classes! You deserve it. Thank you
- Business Student from India
------------
Marie,
I go the job offer! Thank you so much for your help and support!!!
- Business Student from Japan.
-----------
Marie,
Thank you so much! You have given me so many great advice and helping hand. You have also pushed me to go outside of my comfort zone. My husband has been saying "Marie is awesome!" almost everyday now. I didn't want my decision to move to the States to hold my career, but now I can strive for an even better career thanks to you.
I will definitely be taking more classes with you since I still have a lot to learn from you.
Again, thank you so much for all your help!!!
- Student from Japan.
---------------
Hi Marie! Thanks a lot to you for being my English teacher. ItΒ΄s a privilege to have you as a teacher. We have not known each other for a long time but since we started classes, I have learned a lot with you. I have noticed errors that I had been committing for years and I was not aware of them, because nobody had corrected me before. In addition to all that, I have discovered that communicating in English is not just knowing the whole grammar perfectly and the vocabulary, but it is also the intonation of the words that helps you that the message you are trying to convey is not misunderstanding, and much more I have learned with the little time we know each other. Thanks for your encouragement and for your good advice on life, these help me to see life with different eyes and if there is any obstacle that hinders me from continuing with my path, I will not stop because of it, I will jump it ! π I hope you continue to be my guide for this long journey that is to learn English and to help me achieve my goals. Thank you so much. Best wishes.....Student from Madrid
---------------
Here's my SAT report. Thank you for your years of instructing and assistance for me to achieve this score. - Student from China.
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"Thank you very much for your help. You are a wonderful teacher." -- Medical Doctor, Middle East
-------------
"Dear Marie!!!! I have passed the exam!!!!! Thank you very much for your great help!!!! Im so thrilled!! However, My grade is not very high, to be honest I passed with 1 point more than the threshold, very efficient πππ thank you again!!! Looking forward to our classes!!!! You are the best proficiency teacher ever!!!" - Project Manager from Switzerland
----------------
"Dear Marie, thank you very much for your wishes.
In Amsterdam the interview went well, now I have to send to them more materials, and then we will see what will happen.
In the meanwhile, I got an invitation for an interview in _______ on Jan 23 for a position of post doctoral researcher. I will be interview on the project which I submitted _____.
Therefore, I hope you will be able to help me to practice again together!
If you agree, after the Xmas break I will send you some documents which constitute the basis of the interview." -- Ph.D. student from Amsterdam
-------------
"I'm studying my mistakes right now. I realized that my problems with prepositions are finally ending. Now, I'm more confident than before to achieve my dreams.
Marie, I'd like to thank you so much!
Let us keep on the learning path. See you next Sunday. (thumsup)" -- IT Engineer from Brazil
--------------
"Thanks Marie!
You helped me a lot! My technical interview had just 15 minutes, then we started to talk in Portuguese. Unfortunately, I forgot to record my conversation. But I was confident when I spoke. Next time I'll know how to be well prepared. Continue having classes with you, it will continue improving my English."---IT Engineer from Brazil
----------
REQUESTS FROM STUDENTS
Hello Marie,
I was wondering whether you may have an additional spot for me tonight or tomorrow night. I will have a presentation on Wednesday afternoon, and I would like to practice. I am terrible sorry for asking only now, but I was running behind my schedule and I only finished the power point now... What do you think? With thanks, (Business Student from Germany)
Leggi altroYou'll speak to anyone with confidence in English. Tell your friends.
----------------------------------
Have you seen my YouTube Channel? https://www.youtube.com/channel/UC-9ezVWh5E5eqLwl8mMeBgA
Over 13,000 English lessons taught and a consistent 5-star rating! Business English, English for Middle School and High School Success, Academic English, Conversational English, English for Travel, Accent Modification, Pronunciation. Learn methods to increase your fluency and accuracy.
Verbling:
https://www.verbling.com/discussions?page=0&sort=created&tab=myTeachers
--------------------------------------
English Tutoring for Academic Success.
Reference: https://docs.google.com/document/d/1aoceRZ1Gyv0EHVM4qGDxt_3z7H6iI2oA0NZNjp8pkBA/edit
Are you a middle school student struggling with English in science or social studies? An English tutor can help you bridge the language gap and excel in your content classes.
How can an English tutor help?
Identify your specific challenges: We'll work together to pinpoint where you're struggling, whether it's vocabulary, reading comprehension, or writing essays.
Build essential vocabulary: Learn the key terms and phrases you need to understand and express complex concepts.
Master academic writing: Improve your ability to write clear, well-structured essays and reports.
Develop critical thinking: Learn to analyze texts, evaluate arguments, and draw informed conclusions.
Practice effective communication: Enhance your speaking and listening skills to participate confidently in class discussions and presentations.
Together, we can:
Break down complex texts into manageable chunks.
Use visual aids to make abstract concepts easier to understand.
Practice with real-world examples from your content classes.
Provide personalized support tailored to your learning style and goals.
Ready to start your journey to academic success? Contact me today to schedule a consultation.
------------------------------------
Example Grade 8 or 9 Middle School Student Tutoring Course:
Mastering English in Science and Social Studies
Session 1: Cultural Connections and Language Learning
Explore the power of cultural connections: Discuss how cultural backgrounds can enhance understanding in English, Science, and Social Studies.
Create visual stories: Use AI-generated imagery to connect Science concepts (e.g., ecosystems) to students' cultural experiences.
Share personal narratives: Encourage students to share their cultural stories and link them to relevant Social Studies topics.
Session 2: Building a Strong Vocabulary Base
Introduce essential terms: Present key vocabulary for challenging units like "Ecosystems" and "Government Structures."
Collaborate and create: Use Google Documents to build shared vocabulary lists with definitions, translations, and examples.
Practice and reinforce: Conduct quizzes and assignments using scaffolding techniques to solidify understanding.
Session 3: Cracking the Code of Complex Texts
Break down barriers: Divide complex scientific texts into manageable sections using graphic organizers and sentence frames.
Annotate and analyze: Guide students in annotating Science texts, identifying key concepts like biodiversity and chemical equations.
Discuss precision: Emphasize the importance of accurate language in describing scientific processes.
Session 4: Engaging with Social Studies Texts
Analyze primary sources: Examine historical documents or texts related to complex Social Studies topics.
Scaffold for comprehension: Use guided questions and pre-taught vocabulary to support understanding.
Visualize history: Utilize AI-generated imagery to bring historical events or government systems to life.
Session 5: Bridging Language and Content in Science
Hands-on learning: Conduct experiments or simulations that require precise academic language.
Write with precision: Guide students in creating reports that accurately use scientific terminology.
Provide feedback: Offer constructive feedback on students' writing to improve clarity and language use.
Session 6: Crafting Effective Social Studies Essays
Structure your writing: Provide a step-by-step guide on writing Social Studies essays, emphasizing thesis statements, arguments, and conclusions.
Draft and revise: Have students write essays on challenging topics, offering feedback and revision opportunities.
Use visual evidence: Incorporate timelines or infographics to support arguments with data.
Session 7: Collaborate and Learn Together
Projects: Assign projects related to Science and Social Studies topics (e.g., impact of government policies on ecosystems).
Role-playing: Simulate historical events or government debates to encourage vocabulary use.
Real-time collaboration: Use Google Documents for collaborative work and peer feedback.
Session 8: Continuous Assessment and Growth
Regular assessments: Conduct quizzes and assignments to evaluate understanding of challenging content.
Personalized feedback: Provide individualized feedback on both language and content comprehension using Google Documents.
Create action plans: Develop personalized plans for students to focus on areas of improvement.
Session 9: Partnering with Parents for Success
Involve parents: Develop strategies for parents to support their child's learning at home.
Provide resources: Offer resources and guides to help parents assist with Science and Social Studies.
Virtual meetings: Organize online meetings to discuss student progress and collaborate on improvement strategies.
Session 10: Reflect and Plan for the Future
Self-reflection: Guide students in reflecting on their learning journey and growth in understanding complex concepts.
Review progress: Evaluate overall progress based on assessments and feedback.
Set future goals: Establish goals for the next stage of learning and involve parents in the planning process.
Additional Considerations:
Language support: Provide glossaries, translations, and multilingual resources.
Visual aids: Use diagrams, charts, and images to explain complex concepts.
Interactive activities: Incorporate hands-on learning and group work for practice and collaboration.
============================
Why Companies Want Employees to Improve Your Business English:
1. Case Study: Banking Sector Business English Training for Japanese Employees
Overview: A Japanese multinational bank wanted to enhance its employees' English communication skills for international client interactions.
Challenges:
Employees struggled with professional jargon, particularly finance-related terminology.
They had difficulty expressing ideas confidently and concisely.
Cultural differences affected directness in communication.
2. Case Study: Business English for Marketing Professionals in Spain
Overview: A tech firm in Spain wanted to prepare its marketing team to pitch to English-speaking clients and manage international social media campaigns.
Challenges:
Many employees had intermediate English but struggled with fluency and informal tone required for marketing.
They also faced issues using idiomatic expressions or slang common in advertising.
3. Case Study: English Communication Skills for IT Consultants in India
Overview: An Indian IT firm sought to improve its consultants' business communication for project management with American clients.
Challenges:
Consultants had strong technical skills but lacked clarity and conciseness when discussing project updates.
Accent and pronunciation issues sometimes led to misunderstandings in virtual meetings.
4. Case Study: Improving Conversational Business English in a Chinese Pharmaceutical Company
Overview: A pharmaceutical company in China aimed to build conversational skills for employees to handle informal networking and small talk during international conferences.
Challenges:
Employees found it hard to switch from formal to informal English.
They struggled to engage in networking conversations confidently.
5. Case Study: Business English for Customer Support in the Hospitality Industry in Mexico
Overview: A luxury hotel chain in Mexico wanted its customer support team to manage complaints and feedback from English-speaking guests more effectively.
Challenges:
Agents struggled with language that appropriately balanced professionalism with empathy.
Limited exposure to English idioms used by customers often caused misunderstandings.
================
English for Work Training: A 10-Hour Curriculum
Note: This curriculum can be adapted to fit the specific needs and goals of your organization. We use interactive activities, case studies, and role-playing exercises to enhance learning and engagement.
Session 1: Foundations of Business English
Module 1: Introduction to Business English
Importance of English in the global workplace
Key components of effective business communication
Module 2: Essential Business Vocabulary
Common business terms and phrases
Industry-specific vocabulary (if applicable)
Session 2: Effective Communication Skills
Module 1: Active Listening
Techniques for understanding and responding to others
Module 2: Clear and Concise Communication
Structuring your thoughts and expressing ideas clearly
Module 3: Non-Verbal Communication
Body language, tone of voice, and their impact on communication
Session 3: Written Business Communication
Module 1: Email Etiquette
Proper formatting, tone, and subject lines
Module 2: Business Letters and Reports
Structure, style, and content
Module 3: Memo Writing
Purpose and format of internal memos
Session 4: Presentations and Public Speaking
Module 1: Overcoming Stage Fright
Tips for managing anxiety and building confidence
Module 2: Structuring Effective Presentations
Introduction, body, and conclusion
Module 3: Delivering Engaging Presentations
Voice, gestures, and visual aids
Session 5: Meetings and Negotiations
Module 1: Active Participation in Meetings
Contributing effectively and respectfully
Module 2: Negotiation Skills
Strategies for reaching agreements and resolving conflicts
Module 3: Cultural Considerations in Meetings
Understanding cultural differences and adapting communication styles
Session 6: Telephone and Video Conferencing
Module 1: Effective Phone Etiquette
Greeting, introducing yourself, and ending calls
Module 2: Video Conferencing Best Practices
Technical setup, camera angles, and online etiquette
Session 7: Business Writing Styles
Module 1: Formal and Informal Writing
Understanding appropriate styles for different contexts
Module 2: Email and Letter Formats
Correct layout and conventions
Module 3: Proofreading and Editing
Identifying and correcting errors
Session 8: Cultural Sensitivity in Business
Module 1: Understanding Cultural Differences
Values, beliefs, and customs in various cultures
Module 2: Adapting Communication Styles
Respecting cultural norms and avoiding misunderstandings
Session 9: Business English for Specific Industries
Tailored content based on the company's industry
Examples: Finance, technology, healthcare, etc.
Session 10: Review and Assessment
Recap of key concepts and skills
Practice exercises and assessments
Feedback and recommendations for continued improvement
-------------------------------------------------
IELTS, TOEFL: To get higher scores on English tests, using idioms are vital.
https://www.youtube.com/watch?v=U8NwuP6vGWc&list=PLpt_MZNMJGr4-54cbHfa9T0UHc4y87NCK
I can help you to upgrade your speaking skills for both exams:
--------------------------------------------------
MY BOOKS ON ENGLISH IDIOMS
Read 1st 3 chapters for free
https://mybook.to/englishidiomsmarketing
https://mybook.to/englishidiomsIT_kindle
Coffee cup with English IDIOMS
https://www.gearbubble.com/gbstore/englishidioms
PAPERBACK
https://mybook.to/EnglishIdiomsforIT
You can LOOK INSIDE and read for free 3 chapters of my ebook on Advanced Idioms for Business Professionals - to get background meaning of English idioms, realistic conversations with idioms, audio, images, so you can practice.
https://tinyurl.com/learnaboutidioms
https://tinyurl.com/businessenglisherrors
https://mybook.to/englishidiomsmarketing
https://mybook.to/EnglishIdiomsforIT
https://mybook.to/englishidiomsIT_kindle
FREE eBook for Native Spanish Speakers - Esential English Idioms for Job Interviews https://youtu.be/Ja2kDr239h8
------------
My profile:
https://www.linkedin.com/in/marierichards
------------
EVIDENCE OF MY WRITING SKILLS
https://tinyurl.com/TESOL-Methods
https://tinyurl.com/GRE-Analytical-Writing
https://tinyurl.com/JapanesePresentationsforUSA
https://tamucommerce.voicethread.com/share/8012332/
http://globalbusinessenglish.blogspot.com/
https://tinyurl.com/Telephone-Communication
https://www.linkedin.com/in/marierichards
https://tinyurl.com/MariesVideos
https://commonenglishidioms.com/
==================================
My accent is clear and easy to understand.
Keywords: writing, child, legal, law, medicine, medical, interview, preparation, tests, university, business, engineer, computer science, job interview, curriculum, plan, middle school student, teenager, technology, project management, human resources, professor, school, IT, SAT, TOEFL, IELTS, CAE, English Language Arts Standards Grade 6, Grade 7, Grade 8, Grade 9.
YOUTUBE PRONUNCIATION VIDEOS - INTERMEDIATE AND ADVANCED
Improve English pronunciation. Business and General English
https://www.youtube.com/watch?v=dCk6bcwOZ9s
https://www.youtube.com/watch?v=FZ1smOuHJIQ
https://www.youtube.com/watch?v=oNku5c9SzPc
https://www.youtube.com/watch?v=l5TE76w4YKA
https://www.youtube.com/watch?v=tw25CM1MXlU
ENVIRONMENTAL, SOCIAL AND GOVERNANCE STATEMENT:
I live in an environmentally responsible way by recycling 100% of my food wastes and recycling rainwater.
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STUDENTS' COMMENTS
Marie is an excellent teacher and I appreciate her breadth of knowledge. She is a highly educated woman who can hold thoughtful conversations on any topic. Her intelligence and teaching skills make her the ideal instructor for advanced executive-level students.
- Student from Chile
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Hey, I hope you enjoy your time off with your family. I just wanted to let you know that I am missing our classes together. You are more than just a teacher. Thank you for all the guidance you provided me throughout the years.
-Sudent from Israel
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Thank you Marie ! I'm very lucky to have you!
-Student from France
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I cannot wait to talk to you!
Thank you very much Marie. I do appreciate your mental coaching!
-Student from Japan
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Hello Marie, I have a piece of good news to share with you!!!
I just got my first MS offer from Cornell Tech, my dream school!!!
I still can not believe it now.
And thank you for helping me with the application document, I won't get AD without your assistance.
I am soooo grateful that I met you on Verbling, and you did help me a lot!!!
-----Student from PRC
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Student with whom I worked to develop the graduate admission personal statement:
Have been accepted by the medical school at NYU, Marie! I have to start preparing to move to the United States!
---Student from Japan
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At the other hand, I have good news: I am glad to be elected as the "P_______g and R________g Officer" . I successfully passed the public interview session. Thanks to my professor Marie! I successfully used the SPAR technic and story telling.
- Student from Niger
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The best teacher ever!
- Student from Chile wrote a review
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After interview preparation:
Offer on my table π
Thk for your collaboration
- Business Student from Spain
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I take this opportunity to thank your for your support, attention and care. You have a gift to empower your students ! Take care.
--Business Student from France
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I have just been invited to a seminar next Monday where I will have to give a presentation in front of many CEOs and of my boss's boss !! I'm a bit scared but I'm also excited ! I think it's a good challenge and I really need your help this week-end to prepare it if it's ok with you
- Business Student from Portugal
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Hi Marie, I hope you are doing well during the pandemic. As I have graduated from high school and step into another phase of my life, I would like to express my appreciation to you for all the years of teaching. I hope you can continue to enjoy a job that makes you happy and inspire more people on the road to mastering English.
-Student from China:
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Hi Marie, thank you for your great help with my interview. I think I did a great job yesterday. Actually, they changed to speak Chinese in the middle way of the interview, but the questions that we practiced and prepared were still helpful. They may have the second-round interview 1 month later. If I finally get this editor job, I will let you know. Marie, you are the best! Thank you again, I wish you all the best. Please stay safe, healthy and happy everyday:)
(2nd message:
Hey Marie. I got the position! Many thanks! )
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Thank you
You are best tutor
- Business Student from Russia
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First of all, I would like to thank you very much for the dedication of last year.
The test was very objective on foreign trade. The English question was comprehensive in explaining an export process, I do have to that our classes have helped me a lot! I used many terms and felt safe.
I skipped many positions and got to 21st place. Since there were few vacancies, I did not passed . But last week they called me and I got my dream job!
I apologize for my late return, but should know that your work was essential for my achievement!
- Business Student from Brazil.
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I have been putting a 5 star after every classes! You deserve it. Thank you
- Business Student from India
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Marie,
I go the job offer! Thank you so much for your help and support!!!
- Business Student from Japan.
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Marie,
Thank you so much! You have given me so many great advice and helping hand. You have also pushed me to go outside of my comfort zone. My husband has been saying "Marie is awesome!" almost everyday now. I didn't want my decision to move to the States to hold my career, but now I can strive for an even better career thanks to you.
I will definitely be taking more classes with you since I still have a lot to learn from you.
Again, thank you so much for all your help!!!
- Student from Japan.
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Hi Marie! Thanks a lot to you for being my English teacher. ItΒ΄s a privilege to have you as a teacher. We have not known each other for a long time but since we started classes, I have learned a lot with you. I have noticed errors that I had been committing for years and I was not aware of them, because nobody had corrected me before. In addition to all that, I have discovered that communicating in English is not just knowing the whole grammar perfectly and the vocabulary, but it is also the intonation of the words that helps you that the message you are trying to convey is not misunderstanding, and much more I have learned with the little time we know each other. Thanks for your encouragement and for your good advice on life, these help me to see life with different eyes and if there is any obstacle that hinders me from continuing with my path, I will not stop because of it, I will jump it ! π I hope you continue to be my guide for this long journey that is to learn English and to help me achieve my goals. Thank you so much. Best wishes.....Student from Madrid
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Here's my SAT report. Thank you for your years of instructing and assistance for me to achieve this score. - Student from China.
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"Thank you very much for your help. You are a wonderful teacher." -- Medical Doctor, Middle East
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"Dear Marie!!!! I have passed the exam!!!!! Thank you very much for your great help!!!! Im so thrilled!! However, My grade is not very high, to be honest I passed with 1 point more than the threshold, very efficient πππ thank you again!!! Looking forward to our classes!!!! You are the best proficiency teacher ever!!!" - Project Manager from Switzerland
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"Dear Marie, thank you very much for your wishes.
In Amsterdam the interview went well, now I have to send to them more materials, and then we will see what will happen.
In the meanwhile, I got an invitation for an interview in _______ on Jan 23 for a position of post doctoral researcher. I will be interview on the project which I submitted _____.
Therefore, I hope you will be able to help me to practice again together!
If you agree, after the Xmas break I will send you some documents which constitute the basis of the interview." -- Ph.D. student from Amsterdam
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"I'm studying my mistakes right now. I realized that my problems with prepositions are finally ending. Now, I'm more confident than before to achieve my dreams.
Marie, I'd like to thank you so much!
Let us keep on the learning path. See you next Sunday. (thumsup)" -- IT Engineer from Brazil
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"Thanks Marie!
You helped me a lot! My technical interview had just 15 minutes, then we started to talk in Portuguese. Unfortunately, I forgot to record my conversation. But I was confident when I spoke. Next time I'll know how to be well prepared. Continue having classes with you, it will continue improving my English."---IT Engineer from Brazil
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REQUESTS FROM STUDENTS
Hello Marie,
I was wondering whether you may have an additional spot for me tonight or tomorrow night. I will have a presentation on Wednesday afternoon, and I would like to practice. I am terrible sorry for asking only now, but I was running behind my schedule and I only finished the power point now... What do you think? With thanks, (Business Student from Germany)
Le mie lezioni di prova
Assessment:
1) Review your specific English improvement goals - 10 min
2) Review your needs analysis form - 5 minutes
3) Review your sample audio (see info in profile) 10 minutes
4) Outline how I can help you, and plans for next lesson 5 minutes
Leggi altro1) Review your specific English improvement goals - 10 min
2) Review your needs analysis form - 5 minutes
3) Review your sample audio (see info in profile) 10 minutes
4) Outline how I can help you, and plans for next lesson 5 minutes
Lezione di Prova
Unica, 30 minutiLezioni Private
60 minutiStatistiche insegnante
Poche ore 
10 anni fa 
100.00%13.069 
19.1 media lezioni
4.9 Programma
Competenze Didattiche
Intermedio
Intermedio Superiore
Avanzato
Avanzato Superiore
American English
British English
Canadian English
Indian English
Curriculum
Studi e Formazione
2015 - 2018
Masters in Applied Linguistics, emphasis TESOL
Texas A & M University
Masters of Science Degree, TESOL
1990 - 1992
Certificazioni
2022
TEFL - Level 5 Certificate in Teaching English as a Foreign Language
International TEFL Academy - Training Qualifications UK
Level 5 Certificate in Teaching English as a Foreign Language
2003
ITIL ( Information Technology Infrastructure Library)
Dallas, USA
ITIL is a set of detailed practices for IT service management that focuses on aligning IT services with the needs of business.
2011
Clinician/Practitioner Consultant, Implementation Manager, Practice Workflow & Information Management Redesign Specialist
HITRC Learning Center, Health Information Management System Society - Chicago, IL 60601-5809
Proficiency in certain health IT workforce roles integral to the implementation and management of electronic health information
2005
2022 - 2022
Teaching Business English Course Completion Certificate
International TEFL Academy - 916 W Diversey Pkwy, Chicago, IL 60614
Business English needs and job analysis, One-on-One Business English
Video di esempio
Β 2 minuti
7 anni fa
Inglese
Native English speakers choose the words to match the situation that they are in. Letβs say your best...
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